Returns & Exchanges
At Ark Junction, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery. Please ensure all items are in their original packaging and unassembled to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Ark Junction account and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Pack with Care
Securely repack the item in its original box with all protective inserts, hardware, and instructions included to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of the package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.